Voice Agent Engineering — Nik Caryotakis, SuperDial
This talk explores the engineering challenges and best practices for building reliable voice AI applications, particularly in production environments. It emphasizes the shift from prescriptive to descriptive development in voice user interfaces and highlights the importance of focusing on conversational content and vertical integrations over superficial realism. The speaker advocates for a pragmatic approach, prioritizing reliability and functionality, especially in sensitive domains like healthcare administration.
19 min