Why Your AI UX Is Broken (and It's Not the Model's Fault) — Mike Christensen, Ably
This talk argues that the common direct HTTP streaming approach for AI chat applications fundamentally limits user experience quality. The default pattern, often using Server-Sent Events (SSE), creates a single, point-to-point connection between a client and an agent, which breaks down when users switch devices, experience network interruptions, or need to interact with a working agent. The presentation proposes a shift towards a decoupled architecture using durable sessions to enable more resilient, multi-surface, and interactive AI experiences.
Europe 2026 19 min