How Intuit uses LLMs to explain taxes to millions of taxpayers - Jaspreet Singh, Intuit
Intuit leverages Large Language Models (LLMs) within TurboTax to enhance taxpayer understanding of their tax situations and potential deductions. The company has developed a proprietary generative OS called Geno, designed for large-scale, secure, and reliable use in the highly regulated tax industry. This platform integrates various components, including UI elements and an orchestrator, to manage different LLM solutions and deliver a cohesive user experience.
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