World's Fair 2026
The Missing Layer After Launch - Raphael Kalandadze, Wandero AI
Raphael Kalandadze , Wandero AI
Overview
The talk "The Missing Layer After Launch" by Raphael Kalandadze addresses the critical, yet often overlooked, phase of managing AI agents and systems after they have been deployed. The core thesis is that shipping an agent is merely the beginning of the real work, and a robust "missing layer" of monitoring, understanding, and improvement is essential for long-term success and reliability. This layer involves closing the feedback loop to continuously enhance the product based on real-world performance.
Who should watch
- AI Engineers and Builders
- Product Managers
- Those struggling with post-launch agent performance
- Teams needing to understand and improve deployed AI systems
- Anyone building agentic systems that go beyond simple, predefined flows
Key takeaways
- The most challenging part of building AI agents begins after launch, not before.
- Traditional software testing methods like unit tests and regex checks are insufficient for agentic systems due to their open-ended nature and non-deterministic behavior.
- Agents can exhibit subtle failures or "luckily" recover from issues without triggering obvious alerts, making continuous monitoring crucial.
- Tool calling expands the complexity, where successful task completion doesn't always equate to user satisfaction or accuracy.
- Leveraging AI agents themselves to analyze logs, diagnose problems, and even propose code fixes (via PRs) can automate the monitoring and improvement loop.
- A dedicated "session analyzer" can provide high-level system health scores, identify patterns, and offer insights into user interactions.
- Simulating user behavior through a "computer vision agent" can uncover UI-specific issues that code and log analysis might miss.
- Building a comprehensive "meta harness" that connects various tools and data sources is key to enabling agents to understand and address real problems effectively.
Notable quotes
*Shipping is the moment when the real work begins.*
*The tight feedback is the one that helps you to make product better every single day.*
*You lose the feel for your own system.*
Unofficial community note. Prefer the recording for nuance.