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Europe 2026

Give Your Chat Agent a Voice — Luke Harries, Head of Growth, ElevenLabs

Luke Harries

Overview

This talk explores the evolution of chat agents, arguing that voice is the next natural and accessible interface, surpassing text-based interactions. It introduces Voice Engine, a product designed to easily integrate voice capabilities into existing chat agents, enabling richer, more interactive, and omni-channel experiences. The core thesis is that chat agents will either adopt voice or become obsolete, highlighting voice as a crucial upgrade for conversational AI.

Who should watch

Key takeaways

Notable quotes

*Voice is this natural medium. It's way quicker, it's way more interactive.*
*The default way that you want to now be interacting with AI.*
*We've basically taken this voice engine bit and wrapped it up into its own first class primitive.*

Watch on YouTube →

Unofficial community note. Prefer the recording for nuance.