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World's Fair 2025

Case Study + Deep Dive: Telemedicine Support Agents with LangGraph/MCP - Dan Mason

Dan Mason

Overview

This talk presents a case study and deep dive into building telemedicine support agents using LangGraph and MCP. The core thesis is that LLM-powered agents can significantly enhance flexibility and capability in healthcare support systems, moving beyond traditional software limitations. The system aims to provide scalable, automated patient support while maintaining human oversight for complex or sensitive situations.

Who should watch

Key takeaways

Notable quotes

The core idea is that an LLM controls the flow of the application.
Agents in production require knowing what they're doing, that they can do it, and being able to steer them.
We needed something that was able to do the job, clear about what it was doing, and that was steerable by humans in a really obvious way.

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Unofficial community note. Prefer the recording for nuance.